SmartCharge Rewards™ Portal
How can my SmartCharge rewards be redeemed?
If rewards are offered in your program, log on to your SmartCharge Rewards account and click on the Rewards link in the top left corner to view or redeem your points.
SupportFrequently Asked Questions
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- Does every program offer SmartCharge Rewards points?
- What do I do if I won’t be driving my vehicle for an extended period?
- How long is the program and do I have to participate for a certain amount of time?
- What should I do if my contact information changes?
- What should I do if I move or no longer charge in the area I registered in?
- What should I do if I sell my vehicle?
- How can I schedule my charging to off-peak times?
- Why should I charge my EV during off-peak times?
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- Can I still use the device without an OBD II port?
- What if I am already using an OBD II device in my car?
- What if I need to remove the FleetCarma C2 device to get my car serviced?
- What do the orange and blue LEDs mean?
- What do I do if the orange LED on my C2 will not go solid?
- What do I do if the blue LED on my C2 will not go solid?
- The LEDs on my C2 are solid, but I am not seeing information on the SmartCharge Rewards dashboard.
- My EV dashboard didn’t load correctly, what can I do?
- Login with Facebook is not working.
- Where can I find the C2 ID and what is it used for?
- Where can I find my activation code?
- I’ve lost my C2 box, how do I activate my account?
- What if I need help with something else?
- Where is my OBD II port?
- What is an ODB II port?
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- Can I still use the GO device without an OBD II port?
- What if I am already using an OBD II device in my car?
- What if I need to remove the GO device to get my car serviced?
- What do I do if the Red LED on my GO will not go solid?
- What do I do if the Green or Blue LED on my GO will not go solid?
- The LEDs on my GO are solid, but I am not seeing information on the SmartCharge Rewards dashboard.
- My EV dashboard didn’t load correctly, what can I do?
- Login with Facebook is not working
- What if I need help with something else?
- Where is my OBD II port?
- What is an ODB II port?
