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SmartCharge New Brunswick

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Apply

Applying is easy. After acceptance we'll ship you a connected car device, or inform you on how to connect your vehicle.

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Connect

Take a few minutes to install your connected car device, or activate your vehicle and you’re ready to go.

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View your stats

Start driving and charging after connecting and view your stats in your personal online portal.

Apply

The first step in your journey with SmartCharge New Brunswick is to apply online to see if you qualify. Once you have been accepted, you will receive a confirmation email and we will send you further instructions on how to start participating.

Program description

Connect

After you’ve been accepted, you will be shipped a connected car device in the mail to connect to your vehicle. Once you receive your device, just follow the easy-to-understand installation and activation instructions. It’s a simple process and you should be up and running in minutes!

Charge

After activating your device, your driving and charging data will be shared with NB Power and SmartCharge RewardsTM, as well as being used to populate your personal online dashboard.

Get Rewards

In addition to helping New Brunswick learn more about EV adoption in the region, participants will be eligible to earn $25 for Getting Started after connecting. Rewards are paid out the following month via PayPal.

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Charging at home is very convenient and I am willing to do it off hours if it saves money and reduces strain on the grid.

Owner of a long-range BEV from New York
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The SmartCharge RewardsTM program is an excellent way to encourage EV use.

A new EV owner that decided to drive electric to save on costs.

NB Power is focused on supporting a competitive electric vehicle charging infrastructure and responding to emerging customer needs. One of the ways we are doing that is by learning as much as we can about our customers who drive electric vehicles so that our grid can support the growing need to be a fuel provider for the electrification of transportation.

SmartCharge RewardsTM is a connected car EV platform that allows organizations and individuals to gather useful data insights from electric vehicles, while also rewarding EV drivers for participation in utility-run EV programs.

Because this is a small pilot program the platform is in English only however, the SmartCharge application form, SmartCharge portal, and SmartCharge New Brunswick webpage can be translated to French by using your browser’s translation feature. Right click anywhere on the window, select “Translate”, and then pick French from the language list. On mobile, click on the settings option, select “Translate”, and select French from “More languages”.
You can use this to translate any emails or communications you receive from SmartCharge RewardsTM as well.

Participants will install a connected car device in their vehicle that automatically collects and transmits vehicle information via a cellular connection. For Tesla drivers, you can connect your vehicle directly without the need of the connected car device. Data collected is shared with participants in a personalized portal and will be used by SmartCharge RewardsTM and NB Power to understand EV charging impacts on the grid.

SmartCharge New Brunswick will collect information about:

  • Charging session duration, energy consumption and location.
  • GPS charging location coordinates will be used to determine how much charging is occurring within the province of New Brunswick. We only collect GPS information when you are charging, not when you are driving.
  • Trip duration, energy consumption and distance traveled.
  • Personal information such as name, email, vehicle type and home address

The connected car device is a small telematics device developed by SmartCharge RewardsTM to give electric vehicle drivers access to a wealth of information about their cars like driving efficiency, battery health, and more. It makes EV data access easy, comparable, and shareable.

Connected car devices gather data directly from your vehicle’s internal systems, processes it, and makes it available to you via a mobile-friendly dashboard called SmartCharge RewardsTM.

The device is very easy to install, simply plugging into your vehicle’s on-board diagnostics (OBD-II) port. The OBD-II port is typically located below the steering wheel and is the same port mechanics plug into for diagnostic checks.

How do I install my GO connected car device?

If you still have questions, please contact support@smartchargerewards.com or call 1-800-975-2434. Our hours of operation are Monday to Friday 9am – 6pm ADT (8am – 5pm EST).

You are eligible if you own or lease a plug-in electric vehicle – either a plug-in hybrid electric vehicle or battery electric vehicle – and you live in the province of New Brunswick and typically charge your vehicle in New Brunswick as well.

You’ll earn $25 in rewards for getting started with the program and charging in New Brunswick for the first time.

You can register up to 2 vehicles in the program, so please be sure to include all of your electric vehicles in the application to ensure you receive the maximum reward!

Rewards are paid out on a per-vehicle-basis, so if you register 2 vehicles, you will earn $50 for getting started. Rewards are paid out to you via PayPal the following month. If you do not have a PayPal account or prefer not to set one up, rewards can also be paid out as an Amazon gift card once annually.

Yes! Simply indicate the number of vehicles you wish to register for the program (for a max of 2) in your application.

A conventional hybrid operates only on gasoline. A plug-in hybrid electric vehicle can be connected to an external electric source to charge its battery. If your vehicle can be plugged in, you may be eligible to join the SmartCharge New Brunswick program.

Prospective participants can apply starting on November 22nd 2021, with the data collection period lasting one year with the possibility of extension.

No problem! Send us an email at support@smartchargerewards.com and we can send you a free y-cable so that you can have both devices connected.

The device should remain plugged in for the duration of the study. However, it is fine if your auto shop temporarily removes the device for diagnostic testing. Just be sure it is plugged back in afterward.

If you move out of the province, sell your EV, or simply wish to no longer participate in the program, please notify SmartCharge RewardsTM Support by email (support@smartchargerewards.com) to end your participation in the program.