SmartCharge High West Energy

Participants will install a small device in their vehicle that automatically collects and transmits vehicle information via a cellular connection. Data collected are shared with participants in a personalized portal and will be used by SmartCharge Rewards and High West Energy to understand EV charging impacts on the grid

You are eligible if you own or lease a plug-in electric vehicle – either a plug-in hybrid electric vehicle or battery electric vehicle, and you are a High West Energy customer that typically charges your vehicle within the High West Energy service territory.

A conventional hybrid operates only on gasoline. A plug-in hybrid electric vehicle can be connected to an external electric source to charge its battery. If your vehicle can be plugged in, you may be eligible to join the SmartCharge PGE program.

You’ll earn 100,000 points (equivalent to $100 in rewards) for every approved vehicle when you install, activate your device(s) and complete the first charge session in the High West Energy service territory. The program accepts up to two electric vehicles so please be sure to include all of your electric vehicles in the application to ensure you receive the maximum reward!

Yes! Simply indicate the number of vehicles you wish to register for the program in your application.

The C2 is a connected car device that was developed to give electric vehicle drivers access to a wealth of information about their cars like driving efficiency, battery health, and more. It makes EV data access easy, comparable, and shareable.

The C2 gathers data directly from your vehicle’s internal systems, processes it, and makes it available to you via a mobile-friendly dashboard called SmartCharge Rewards.

he device is very easy to install, simply plugging into your vehicle’s on-board diagnostics (OBD-II) port or Tesla diagnostics connector. The OBD-II port is typically located below the steering wheel and is the same port mechanics plug into for diagnostic checks.

C2 Device Installation and Activation Guides

If you still have questions, please contact support@smartchargerewards.com or call 1-800-975-2434. Our hours of operation are Monday to Friday from 5am- 2pm PST (8am – 5pm EST).

No problem! Send us an email at support@smartchargerewards.com and we can send you a free y-cable so that you can have both devices connected.

The device should remain plugged in for the duration of the study. However, it is fine if your auto shop temporarily removes the device for diagnostic testing. Just be sure it is plugged back in afterward.

Prospective participants can apply starting on Monday February 8th, 2021, with the data collection period lasting until Tuesday February 8th, 2022

Qualified participants will be able to redeem rewards for cash deposits into a PayPal account on a monthly basis. Setup your PayPal account here.
If you do not want to use PayPal, you will receive an Amazon card for the full amount of rewards earned at the end of the year.

Via the C2 hardware device, SmartCharge Rewards will collect information about:

• Charging session duration, energy consumption and location.
• GPS charging location coordinates will be used to determine how much charging is occurring within the High West Energy service territory. We only collect GPS information when you are charging, not when you are driving.
• Trip duration, energy consumption and distance traveled.
• Personal information such as name, email, vehicle type and home address

If you move out of state, sell your EV or simply wish to no longer participate in the program, please notify SmartCharge Rewards Support by email (support@smartchargerewards.com) to end your participation in the program and for instructions on how to return your C2 device if you have not yet activated it.