Enroll
Registration is easy. After acceptance we'll ship a connected car device to you for installation.
Install
Installation after receiving your connected car device takes a few minutes and you’re ready to go.
Track your stats
Start logging your driving and charging after plugging in. View your stats in your personal online portal.
Get Rewards
You’re ready to go. Start earning rewards and track stats for driving and charging your EV.
The first step in your journey with Charge Up is to apply online to see if you qualify. Once you have been accepted, you will receive a confirmation email and will be shipped a connected car device along with further instructions.
Once you receive your connected car device, just follow the easy-to-understand installation and activation instructions. It’s a simple process and you should be up and running in minutes!
After activating and installing your connected car device, your charging data will be shared with ENMAX and SmartCharge Rewards, as well as being used to populate your personal online dashboard.
In addition to helping ENMAX learn more about EV adoption in the region, Charge Up participants will be eligible to earn $20 for getting started. Participants may also be eligible for additional rewards over the course of the program.
SmartCharge Rewards is a connected car EV platform that allows organizations and individuals to gather useful data insights from electric vehicles while also rewarding EV drivers for participation in utility EV programs using SmartCharge Rewards.
Participants will install a small device in their vehicle that automatically collects and transmits vehicle information via a cellular connection. Collected data is shared with participants in a personalized portal and will be used by SmartCharge Rewards and ENMAX to understand EV charging.
You are eligible if you own or lease a plug-in electric vehicle – either a plug-in hybrid electric vehicle or battery electric vehicle, and you live within the ENMAX Power service territory. ENMAX does not need to be your electricity retailer to be eligible for this pilot.
A conventional hybrid operates only on gasoline. A plug-in hybrid electric vehicle can be connected to an external electric source to charge its battery. If your vehicle can be plugged in, you may be eligible to join the Charge Up program.
You’ll earn 20,000 points (equivalent to $20 in rewards) for every approved vehicle when you install, activate your device(s) and complete your first charge session in the ENMAX service territory. The program accepts up to two electric vehicles per participant, so please be sure to include all of your electric vehicles in the application to ensure you receive the maximum reward!
Participants will also be notified should they be eligible for additional rewards over the course of the program.
Qualified participants will be able to redeem rewards for cash deposits into a PayPal account on a monthly basis. Setup your PayPal account here.
All rewards earned in a calendar month are paid out to participants on the 15th day of the following month (or the next business day if the 15th falls on a weekend or holiday).
If you do not want to use PayPal, you can opt to receive an Amazon card for the full amount of rewards earned at the end of the program. Simply contact support@smartchargerewards.com to notify us of your preference.
Yes! You can register up to 2 vehicles in the program, simply indicate the number of vehicles in your application.
The Geotab GO9 is a connected car device that is installed into the on-board diagnostics (OBD-II) port in your electric vehicle. It gathers data directly from your vehicle’s internal systems, processes it and transmits it to SmartCharge Rewards cloud-based servers where it becomes available to you via a web portal. For a glossary of terms related to EVs, Geotab GO9 technology, and charging, please refer to https://www.smartchargerewards.com/support/glossary.
The connected car device is very easy to install, simply plugging into your vehicle’s onboard diagnostics (OBD-II) port or Tesla diagnostics connector. The OBD-II port is typically located below the steering wheel and is the same port mechanics plug into for diagnostic checks.
Instructions can be found at https://www.smartchargerewards.com/support/ , as well as mailed with your GO9.
If you still have questions, please contact support@smartchargerewards.com.
No problem! Send us an email at support@smartchargerewards.com and we can send you a free y-cable so that you can have both devices connected.
The device should remain plugged in for the duration of the study. However, it is fine if your auto shop temporarily removes the device for diagnostic testing. Just be sure it is plugged back in afterwards.
Prospective participants can apply starting on November 22nd, 2021, with the data collection period lasting until December 31st, 2022.
Via the GO9 telematics device, SmartCharge Rewards will collect information about:
As part of the application process, SmartCharge Rewards will also collect some personal information necessary to enroll participants in the program, such as name, email, vehicle type and home address.
If you move out of Calgary, sell your EV, or simply wish to no longer participate in the program, please notify SmartCharge Rewards Support by email (support@smartchargerewards.com) to end your participation in the program and for instructions on how to return your GO9 device if you have not yet activated it.
